Get in touch about your deposit or withdrawal
Bonus888 supports three deposit methods: receipt upload, instant bank transfer and e-wallet payment. Receipt-upload deposits are checked once the receipt is submitted, with processing taking around five minutes. Instant transfers connect directly through your bank login with TAC verification, and e-wallet deposits are completed by scanning a QR code in your e-wallet app. For withdrawals, you select your registered bank account, the game account you're withdrawing from, and your withdrawal amount. Withdrawal requests are typically processed in about 15 minutes. If you haven't added a withdrawal bank account yet, you'll need your bank name, account number and full name to set one up. If something isn't going through, an amount looks wrong, or you're not sure which deposit method to use, reach out to the help centre and describe what you're seeing. Include your registered mobile number and, where relevant, the game account involved, so your question can be looked into properly.
Ready to sort out your deposit or withdrawal?
Whether you're topping up through receipt upload, instant transfer or e-wallet, or you're ready to cash out to your registered bank account, the help centre is there if you need to check something first.
Contact the help centre